Last updated: May 2026 — Daniel Hargreaves, Cvgonc
At Cvgonc, we believe that playing online pokies should always be an enjoyable and entertaining experience. Player safety is not just a legal obligation for us — it is a core value that shapes everything we do. Daniel Hargreaves and the entire Cvgonc team are genuinely committed to promoting responsible gambling practices and ensuring that every Australian player who visits cvgonc.com has access to the tools, resources, and support they need to stay in control.
This page is designed to help you understand what responsible gambling looks like, how to recognise when gambling may be causing harm, and where to turn if you or someone you know needs help.
Online pokies and casino games are a form of entertainment. Like any recreational activity, they come with risks — and for some people, those risks can develop into serious problems. Gambling becomes harmful when it stops being a choice and starts feeling like a need. Understanding the difference is the first step toward protecting yourself and those around you.
Problem gambling can affect anyone, regardless of age, income, or background. Recognising the warning signs early can make a significant difference. Ask yourself honestly whether any of the following apply to you:
If you recognise one or more of these signs in yourself, please know that help is available and that reaching out is a sign of strength, not weakness.
Take a moment to reflect on your gambling habits by honestly answering the following questions:
If you answered yes to two or more of these questions, we strongly encourage you to speak with a trained counsellor or contact one of the support organisations listed below.
Licensed online casinos operating in Australia and internationally offer a range of tools designed to help you stay in control. We encourage all players to use these features proactively, not only when a problem has already developed.
Set a daily, weekly, or monthly cap on how much money you can deposit into your casino account. This is one of the most effective ways to keep your spending within a budget you are comfortable with.
Enable regular on-screen reminders that show you how long you have been playing and how much you have spent or won during your session. These prompts help you stay aware and make conscious decisions rather than losing track of time.
If you feel you need a short break from gambling, a cooling-off period allows you to temporarily suspend your account for a defined period — typically ranging from 24 hours to several weeks.
Self-exclusion allows you to voluntarily block yourself from accessing a casino platform for an extended period. Australian players can also register with BetStop, the National Self-Exclusion Register, which applies across all licensed Australian wagering and gaming services. Visit betstop.gov.au to register.
If you need to speak to someone right now, the following free and confidential services are available to Australians:
Cvgonc recommends the following internationally recognised organisations for information, counselling, and ongoing support:
Cvgonc operates a strict 18-years-and-older policy. We do not promote gambling to minors under any circumstances, and we do not permit anyone under the age of 18 to use the information or resources on cvgonc.com for the purpose of accessing gambling services. All licensed casinos we review are required to implement robust age verification processes before allowing any player to deposit or play. If you are a parent or guardian, we recommend using parental control software to prevent underage access to gambling-related websites.
Problem gambling is more common than many people realise, and recovery is absolutely possible. Whether you are concerned about your own habits or worried about someone close to you, please do not wait to seek help. Cvgonc stands behind every player who takes a step toward a healthier relationship with gambling. Reach out to any of the organisations listed on this page — they are here for you.